Shipping Policy

1. Shipping Destinations

We ship to [list countries/regions, e.g., "the United States, Canada, and most European countries"]. Additional fees may apply for remote areas.

2. Processing Time

  • Standard Orders: Orders are processed within 1–3 business days (excluding weekends and holidays).

3. Shipping Methods and Costs

Shipping Method Domestic (USA) Estimated Delivery
Standard Shipping $6.99 10–18 business days
Express Shipping $11.99 7–14 business days
Free Shipping On orders over $79 10–18 business days


Note: Shipping costs are calculated at checkout and may include customs fees for international orders.

4. Customs and Duties

  • International Orders: Recipients are responsible for all customs duties, taxes, and import fees. These charges are typically due when the package arrives in your country.
  • Delays: We are not liable for delays caused by customs processing.

5. Order Tracking

  • You will receive a tracking number via email once your order ships. Track your package at [carrier’s website link, e.g., https://www.17track.com].
  • Lost Packages: If a package is lost, contact us within 7 days of the estimated delivery date.

6. Shipping to PO Boxes/Apartment Complexes

  • We recommend providing a physical street address for reliable delivery. PO Box addresses may cause delays.

7. Changes to Orders

  • Contact us immediately at support@weluxy.com to modify an order. We cannot guarantee changes once an order is processed.