Shipping Policy

1. Shipping Destinations

We ship to the United Kingdom, the United States, Australia, Canada, France, Germany, Italy, the Netherlands, New Zealand, Norway, Spain, Mexico, Greece, Luxembourg, Romania, Panama, Sweden, and Switzerland. Additional fees may apply for remote areas.

2. Processing Time

  • Standard Orders: Orders are processed within 1–3 business days (excluding weekends and holidays).

3. Shipping Methods and Costs

Shipping Method Domestic (USA) Estimated Delivery
Standard Shipping $7.99 10–18 business days
Express Shipping $11.99 7–14 business days
Free Shipping On orders over $79 10–18 business days


Note: Shipping costs are calculated at checkout and may include customs fees for international orders.

4. Customs and Duties

  • International Orders: Recipients are responsible for all customs duties, taxes, and import fees. These charges are typically due when the package arrives in your country.
  • Delays: We are not liable for delays caused by customs processing.

5. Order Tracking

  • You will receive a tracking number via email once your order ships. Track your package at [carrier’s website link, e.g., https://www.17track.com].
  • Lost Packages: If a package is lost, contact us within 7 days of the estimated delivery date.

6. Shipping to PO Boxes/Apartment Complexes

  • We recommend providing a physical street address for reliable delivery. PO Box addresses may cause delays.

7. Changes to Orders

  • Contact us immediately at support@weluxy.com to modify an order. We cannot guarantee changes once an order is processed.