Welcome to Weluxy ("Weluxy," "we," "us," or "our"). We value your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit www.weluxy.com (the "Website"), purchase our products, or otherwise interact with our services.

By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Compliance with Privacy Laws

Weluxy complies with applicable privacy and data protection laws in the jurisdictions where we operate and where our customers are located, including, where applicable:

• General Data Protection Regulation (GDPR)
• UK General Data Protection Regulation (UK GDPR)
• California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA)
• Australia's Privacy Act 1988
• Other applicable privacy and consumer protection laws

2. Information We Collect

A. Information You Provide

When you use our Website, you may provide the following information:

• Full name
• Email address
• Telephone number
• Billing address
• Shipping address
• Order information
• Account login information (if applicable)
• Product reviews
• Customer support communications
• Marketing preferences

B. Information Collected Automatically

When you browse our Website, we may automatically collect:

• IP address
• Browser type
• Device type
• Operating system
• Language preferences
• Time zone
• Pages viewed
• Referral URLs
• Click behavior
• Shopping cart activity
• Date and time of visits

C. Cookies and Similar Technologies

We use cookies, pixels, tags, and similar technologies to:

• Remember your shopping cart
• Keep you logged in
• Improve website performance
• Understand visitor behavior
• Measure advertising effectiveness
• Personalize your shopping experience
• Prevent fraudulent activity

You may disable cookies through your browser settings. Some Website features may not function properly if cookies are disabled.

D. Information from Third Parties

We may receive information from:

• Payment processors
• Shipping carriers
• Marketing service providers
• Analytics providers
• Social media platforms (when you choose to interact with us)
• Fraud prevention services

3. How We Use Your Information

We use your personal information to:

• Process and fulfill orders
• Process payments securely
• Arrange shipping and delivery
• Provide customer support
• Manage returns and refunds
• Improve our Website and services
• Personalize your shopping experience
• Send order confirmations and shipping updates
• Send promotional emails (only where permitted by law)
• Conduct analytics and market research
• Prevent fraud and unauthorized transactions
• Maintain website security
• Comply with legal obligations
• Enforce our Terms of Service

4. Payment Security

Your payment security is extremely important to us.

Our Website uses SSL (Secure Socket Layer) encryption to protect your personal and payment information during transmission.

We do not store your complete credit card or debit card information on our servers.

Payments are securely processed by trusted third-party payment providers, such as Shopify Payments, PayPal, Stripe, or other authorized payment processors that comply with industry security standards.

5. How We Share Your Information

We respect your privacy.

We do NOT sell, rent, lease, or trade your personal information or contact information to third parties for their own marketing purposes.

We may share information only with trusted third parties that help us operate our business, including:

• Payment processors
• Shipping companies
• Logistics providers
• Website hosting providers
• Customer support providers
• Email service providers
• Fraud prevention services
• Analytics providers
• Advertising partners (only where legally permitted)

These providers are permitted to use your information only as necessary to perform services on our behalf.

We may also disclose your information:

• To comply with applicable laws
• To respond to lawful requests from authorities
• To protect our legal rights
• To investigate fraud or security incidents
• During a merger, acquisition, or business transfer
• With your explicit consent

6. User Photos, Reviews and Personal Information

We respect your privacy.

We will never use your personal information, photographs, reviews, testimonials, or other user-generated content in advertisements, promotional materials, or marketing campaigns without your prior consent.

7. Data Security

We implement appropriate administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although no method of transmission over the Internet is completely secure, we continuously work to protect your information using commercially reasonable security measures.

8. Data Retention

We retain your personal information only for as long as necessary to:

• Complete your orders
• Provide customer service
• Comply with legal obligations
• Resolve disputes
• Prevent fraud
• Enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized.

9. International Data Transfers

Because Weluxy serves customers worldwide, your personal information may be transferred to and processed in countries outside your country of residence.

Where required by applicable law, we implement appropriate safeguards to protect your personal information during international transfers.

10. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access your personal information
• Correct inaccurate information
• Delete your personal information
• Restrict certain processing activities
• Object to processing
• Withdraw previously given consent
• Request data portability
• Opt out of direct marketing communications

If you wish to exercise any of these rights, please contact us using the information below.

11. Advertising and Analytics

We may use services provided by companies such as Google, Meta (Facebook), TikTok, Pinterest, Microsoft, and other advertising partners to measure advertising performance and provide personalized advertisements.

These services may use cookies or similar technologies in accordance with their own privacy policies.

You can manage advertising preferences through your browser settings or the applicable advertising platform.

12. Children's Privacy

Our Website is not intended for children under the age of 13 (or the minimum age required by applicable law).

We do not knowingly collect personal information from children.

If we become aware that personal information from a child has been collected, we will promptly delete such information.

13. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review the privacy policies of any third-party websites you visit.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will post the updated version on this page and revise the Effective Date above.

Your continued use of the Website after any changes indicates your acceptance of the updated Privacy Policy.

15. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your privacy rights, please contact us:

Weluxy

Website: https://www.weluxy.com

Email: support@weluxy.com