Privacy Policy

This Privacy Policy explains how Weluxy ("we," "us," or "our") collects, uses, shares, and protects your personal information when you visit our website (www.weluxy.com) or purchase our products. By using our services, you consent to the practices described herein.

1. Information We Collect

a. Personal Information You Provide Directly

  • Contact Information: Name, email address, phone number, shipping/billing address.
  • Account Information: Username, password (if you create an account).
  • Purchase Details: Order history, payment information (credit card details are stored securely by our payment processors, not by us).
  • Preferences: Size preferences, newsletter subscriptions, product reviews.

b. Information Collected Automatically

  • Device Data: IP address, browser type, operating system, device identifier.
  • Usage Data: Pages visited, clickstream behavior, time spent on site, referral sources (e.g., social media, search engines).
  • Cookies and Tracking Technologies: We use cookies to enhance user experience (see Section 4 for details).

c. Information from Third Parties

  • Social Media: If you log in via Facebook or Instagram, we may receive public profile information.
  • Partners: Data from marketing partners (e.g., email service providers, analytics tools) or shipping carriers.

2. How We Use Your Information

  • Order Fulfillment: Process payments, ship orders, and manage returns.
  • Customer Support: Respond to inquiries and resolve issues.
  • Personalization: Recommend products based on your browsing/purchase history.
  • Marketing: Send newsletters, promotional offers, and surveys (you may opt out at any time).
  • Analytics: Improve website performance and understand trends.
  • Security: Prevent fraud, monitor suspicious activity, and enforce our Terms of Service.

3. Sharing Your Information

We may share your data with:


  • Service Providers: Payment gateways (e.g., PayPal, Stripe), shipping carriers, email marketers.
  • Legal Requirements: Government agencies or third parties if required by law (e.g., to comply with a subpoena).
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.
  • Consent: With your explicit permission (e.g., sharing data with a social media contest partner).

4. Cookies and Tracking Technologies

Types of Cookies We Use

  • Necessary Cookies: Essential for website functionality (e.g., cart storage, login sessions).
  • Performance Cookies: Analyze traffic and usage patterns (e.g., Google Analytics).
  • Advertising Cookies: Deliver personalized ads on Meta, Google, or other platforms.